The focus of the ERA is on resolving employment problems as quickly and as close to the point of origin as possible.
Mediation is the primary tool for resolution of employment problems in New Zealand and 80% of disputes settle in mediation.
The Authority is an investigative body that resolves employment relationship problems through an inquisitorial process of establishing facts and making a determination according to the substantial merits of the case, without regard to technicalities.
The Employment Court is a Court of record and follows the traditional adversarial model. Decisions of the Employment Court may be appealed to the Court of Appeal and any decision of it, on an employment law issue, may be appealed to the Supreme Court provided the point of law meets the test for having leave granted in the Supreme Court.